About us

Airline Supply Chain Services bv.ba (ASCS) was founded in 2011 by three senior airline managers with over eighty years of experience in airline material and maintenance support. 

By offering specialised supply chain support services in several areas, ASCS has become an important bespoke supply chain partner to many airlines, Lease company’s and MROs in Europe and the Middle East.

With our vast experience and extensive contacts throughout the industry, ASCS is able to assist in reducing your operating costs by working with you to design and introduce innovative solutions to your challenges.

Pooled AOG Desk Service

Most operators provide the out of hours support to their operation by having an AOG desk on site, a designated Engineer in the hangar or a member of staff on call.

These solutions can be costly.

• An AOG desk may only be active 10 percent of the time. An expensive overhead and ineffective use of a valuable resource.
• An Engineer has other operational duties and they may lack the experience and expertise to find the best solution.
• A member of staff on call means extra cost and possible delays in responding to the problem.  

ASCS offers a unique and new service to airlines and MROs. Our AOG call centre will provide your operation with the out of hours AOG coverage you require at a fraction of the cost and with guaranteed total support levels.

The AOG desk service is charged on a set fee per month that is fixed depending on the hours of coverage required and the size of the fleet. An administration fee is then charged per AOG launched. No commissions or mark-up are made and we provide an open book policy for all services.  The service guarantees the following:

• A call centre operations buyer with extensive airline and aviation AOG experience.
• An individual contact telephone number, email or online chat service for each customer.
• The immediate response and constant progress updates throughout the AOG requirement.
• The ability to source material globally through our extensive network.
• We can act independently to source or in your name using your pre-arranged accounts.
• Credit lines with many aviation companies that can be utilised to ensure operations continuity if required.
• The service can be provided for operators with PBH or specific support contracts.
• We can use our own freight forwarders or the operators as required.
• A guarantee of compliance with all the operators quality procedural requirements.

We know every operator is different. That is why we have designed the system to be able to accommodate your individual requirements to ensure total AOG support.

Heavy Maintenance Material Support

The majority of operators outsource their heavy maintenance projects to third party specialist MRO companies globally. In most cases they have an Engineering representative on site to oversee the maintenance and quality of the program.

More and more operators are realising the importance of having an experienced Materials Operative onsite. The operational and financial benefits are shown in the reduction in delays for spare parts during a program. The focus on processing material requests quickly and the reduction in lost or mishandled material is crucial. There is also the benefit of oversight for all company provided material and if required, on site procurement and exchange.

ASCS can support you by offering the following:

• Fully experienced and trained staff in all areas of material support and project management.
• Onsite overview and daily reporting of all material operations.
• The ability and knowledge to manage the pre-input of all material requirements.
• The management and oversite to ensure compliance in all material quality requirements.
• The correct input of all transactions into the main company material database.
• On site procurement skills if required.
• A streamlining of communications regarding materials during an input.
• A fixed daily rate that includes HOTAC and overtime.

Personnel Services

ASCS is experienced in providing temporary contract staff to support your operations and key projects. Because we are all ex-airline managers, we know the kind of people you need and what you expect of them:

• Airline experienced stores personnel who are up to date on all the recent developments in aviation supply chain, quality and regulatory requirements.
• Experienced and quality approved receiving personnel.
• A highly experienced Airline Stores Manager for short term coverage or specific projects.

We offer very competitive inclusive rates and we also ensure our staff are compliant with all local legal and regulatory requirements.

Inventory Support Services

Having worked in all areas in aircraft inventory over many years, covering many types of aircraft and locations, ASCS can provide the following support services to support your operation:

• Stock audits to ensure the physical verification of the inventory.
• The valuation of all inventory in order to assess the true market worth.
• A review of your inventory for obsolescence or dormant stock holdings and the status of LLPs.
• A complete review of inventory levels to ensure optimum stock levels are set and therefore reducing cash flow and financial loss.
• Inventory disposal programs that guarantee the sale of inventory for the financial benefit of the operator.
• A review of all material records to ensure compliance and operational integrity.

Component Repair Management

At ASCS with our extensive knowledge and industry contacts we can offer repair management programs tailored to fit your operation:

• Vendor reviews for pricing, quality and TAT performance.
• With our database we can review current repair pricing and help negotiate better services if required.
• To facilitate and manage a market tender for all repairs that ensures pricing and service levels are optimised to the benefit of the operation.
• Vendor contract review and audit.

Consultancy Services

Whatever challenges you face in supply chain management, the ASCS team will work with you to meet the challenges and deliver operational excellence.

• Contract review that ensures that services are being delivered and contractual terms are complied with.
• The implementation or assistance with all sourcing programs that guarantees the maximum operational and financial benefit to the operator.
• Project management using lean methodologies and client enabling approaches for operational excellence.
• IT system implementation service.
• Organisation and process (re-) design.
• Warehousing setup and equipping.
• Staff training and coaching programs.

Contact

Head Office

Airline Supply Chain Services bvba
Grauwmeer 1/18/18
3001 Leuven
Belgium

T: +32 2 888 6080
M: sales@ascs.aero